Our Terms and Conditions

All and any Quotations, Agreement Letters and/or Attachments thereto cannot be varied without the signature of the Beben IT owner. The Agreement Letter with the terms form the entire agreement between Beben IT and the client.

All currency stated within this website is based upon the currency of the United Kingdom (i.e. UK Pounds Sterling).

For most consultancy projects, Beben IT will require a non-refundable deposit payment from the client before any work commences. The deposit shall be at least 40% of the total contract value (confirmed within the Agreement Letter). Client will pay all sums due to Beben IT within 21 days unless a shorter period is specified and time is of the essence in respect of payment of sums to Beben IT by the client.

For services that require an on-site visit by Beben IT, a full name, address and landline number of the premises must be given at the time the request is made. There must also be somebody available to answer the telephone to confirm the appointment otherwise it may be delayed or cancelled.

Beben IT reserve the right to cancel any agreement prior to cleared funds in settlement of the deposit being in their bank account.

Beben IT may require other interim payments if the contract is of sufficient size, and these will be included within the contract details schedule or contract agreement letter. If such payments are required, work on the project will cease if such payments become overdue. Any such additional payments will also be non-refundable.

Where an internet domain name is to be registered on behalf of the client, whilst it may be registered in the name of the client it will only become the client's property once Beben IT has received from the client all sums due to Beben IT under any contract. This may necessitate the completion of transfer forms which will be provided by Beben IT. Any domain name will only be registered once a signed copy of the agreement has been returned and the relevant deposit payment cleared through Beben IT's bank.

If web site hosting is to be provided, this will commence on the same day as the domain name registration, or domain name transfer in the case of a domain name already having been registered by the client, is effected.

If web site hosting is to be provided by Beben IT, such hosting is for an initial period of one year, unless specifically stated to the contrary, and is automatically renewed unless one calendar month's written notice is received by Beben IT prior to the anniversary of the commencement of hosting facilities. Proof of posting will not be accepted as proof of delivery. Current renewal fees will be published on the Beben IT web site or are available upon request.

Beben IT reserve the right not to transfer any domain name to a new host in the month prior to the domain name's renewal date. If a domain name transfer is agreed by Beben IT within the month prior to the renewal date, Beben IT reserve the right to levy an administration fee equal to their current charge for a two year renewal of the domain name and such fee must be settled prior to the domain name transfer being effected.

Beben IT will not be liable for any loss suffered by the client caused by the actions of any third party or for any loss suffered by the client caused by events not in Beben IT's reasonable control. Save in respect of death or personal injury caused by Beben IT's negligence, Beben IT's liability to the client arising out of Beben IT's breach of contract or negligence will be limited to the cost of the project as set out in Beben IT's Agreement Letter.

Beben IT shall use such images and text as are provided by the client on the assumption that the client has all necessary legal permissions to use them. If this is not the case, Beben IT shall in no way be liable and the client will indemnify Beben IT against any claims and the costs involved in dealing with any claim.

If the client is unable to provide text copy in a digital format acceptable to Beben IT, Beben IT retain the right to charge for the services of a copy writer over and above the contract value. Such charges will be made at the cost incurred by Beben IT plus 20% to cover administration. Beben IT will advise the client before employing such services and the client shall have the opportunity to provide the text copy in a format acceptable to Beben IT.

Beben IT may, at their discretion, publish draft versions of the web site or other design material to a sub section of their domain name bebenit.com or other domain names which they own in order for the client to review the project. At this stage all designs are the property of Beben IT and any copying, distribution, etc. is expressly forbidden without the prior written consent of Beben IT, such consent to be signed by the owner of Beben IT.

Upon completion of the site, the client shall be required to sign a satisfaction statement. A final invoice will then be issued and will be due for payment within seven days from the date of the invoice.

Any custom programming/source code or programming for source code utilised in or developed for the production of deliverables for the client shall remain the property of Beben IT and may be used for other Beben IT projects or sold to other parties at Beben IT's discretion. Once the satisfaction letter has been signed and full payment has been received and cleared through Beben IT's bank account the front-end project deliverables as provided in Beben IT's Agreement Letter will become the property of the client. The client shall have a non-exclusive non-transferable licence to use custom programming/source code or programming for source code utilised in or for such deliverables but only in respect of operation/modification or development of the web-site or other deliverables and not for any other purpose including without limitation assignment of such licence or sub-licensing. If the project is internet based, then it will be transferred to the client's domain name and web space. If the project is of some other type then it will be handed over to the client.

Once the satisfaction letter has been signed, Beben IT shall not be liable for any claims made upon the client as a result of the web site or other material produced by Beben IT, its agents or subcontractors. The client shall not be able to make any claims on Beben IT once the satisfaction letter has been signed.

If payment is not received by the due date set in Beben IT's invoice(s), Beben IT reserve the right to charge interest at 8.0% above the base rate of the Bank of England.

Beben IT may withdraw any service or published web site if payment is not received by the due date.

The ongoing maintenance or updating of the web site is excluded from this agreement (unless explicitly included within the contract terms between Beben IT and the customer). If Beben IT are required to maintain or update the web site on an ad hoc basis and without a service agreement in place, then this will be covered by a supplemental agreement at a non-negotiable net rate of £25 (Twenty Five Pounds) per hour (excluding expenses).

Beben IT shall have the right to tag the project so as to make it clear that it is they who designed it. Where possible such tags will take the form of a hyperlink which links back to the Beben IT web site.

Beben IT may actively promote or publicise any project that they produce for their own marketing or sales activities.

Any reference to dates for delivery/completion are estimates only and failure by Beben IT to meet any dates will not create any liability.

This agreement shall be governed by United Kingdom law and the client agrees to submit to the non-exclusive jurisdiction of the courts of England and Wales.